Yvonne was born in El Paso, Texas but grew up in San Diego, California due to her father’s service in the Navy. She holds a Bachelor of Science in Business and a Master of Business Administration from the University of Phoenix. Yvonne is a Certified Workforce Development Professional (CWDP) and a Certified Big Sister for the Big Brothers Big Sisters organization.
In 2010, Yvonne began working as a temp to support the Summer Youth Program, where Workforce Solutions Borderplex provided summer job opportunities for 5,000 young people in El Paso. Yvonne enjoyed the work and was fortunate enough to be hired full-time by the contractor. She has held various positions throughout her workforce career, including Summer Youth Program Support, Data Analyst, Quality Assurance/Compliance, and Quality Assurance Supervisor at the contractor level. She also served as a Compliance Officer and Program Specialist for the Board, responsible for WIOA Adult, Dislocated Worker, Youth, and TAA programs, and was involved in developing and implementing a YouthBuild program in El Paso, which was one of only two Boards to receive this grant.
After a brief stint with the Texas Workforce Commission (TWC), Yvonne returned to Workforce Solutions Borderplex as the Rural Development Project Manager, where she partnered with education, industry, and elected officials to develop and advance opportunities in rural area communities. In addition, Yvonne has participated with organizations that serve youth in various capacities, including being a Foster Parent and adopting her sons from the foster care system and Big Brothers Big Sisters. She has also presented at conferences on services to youth and customer service and was part of the team that developed a SMART service delivery model that won a TWC Service to Workers Award for the Workforce Solutions Borderplex.