Workforce Development Month: Connecting People, Employers and Opportunity
Posted by: Brian Hernandez
September is Workforce Development Month, an opportunity to recognize the people, partnerships and organizations working every day to strengthen our workforce and create opportunity.
At Workforce Solutions Rural Capital Area (WSRCA), we like to think about that work pretty simply:
We’re in the solutions business.
Every day, people and employers across Central Texas come to us with different challenges.
Someone may be ready for a better career but doesn’t know where to start. A young person may be trying to understand what opportunities exist after high school. A worker may need new skills to keep pace with a changing industry.
At the same time, an employer may be struggling to find qualified applicants, train existing employees, improve retention or build a talent pipeline for future growth.
There isn’t one program or one answer that solves all of those challenges. That’s exactly why workforce development boards exist.
We Always Try to Get to Yes
In the words of our legendary former COO, Al Lopez, “We always try to get to yes.”
That philosophy still captures how we approach workforce development today.
There are limits to the services and resources we can provide directly. But our ability to help doesn’t end with the programs we administer.
Across our region, we have a vast network of community organizations, educators, training providers, economic development partners, employers and public agencies focused on helping Central Texans overcome barriers, build skills and connect with opportunity.
So when the answer isn’t immediately “yes,” we keep looking.
Who else can help? Is there another resource available? Is there a different pathway? Can we make an introduction or bring the right organizations together?
We may not always have the solution ourselves, but we can often help connect someone with the organization, resource or opportunity that does.
That’s what it means to be in the solutions business.
Start With the Challenge, Not the Program
Good workforce development starts by listening.
When someone walks into one of our workforce centers, our job isn’t simply to hand them a list of services. It’s to understand where they are, where they want to go and what might help them get there.
That could mean career coaching, résumé assistance or connecting them with an employer. It could mean occupational training, an apprenticeship or helping them understand which careers are growing in their community.
The same approach applies to employers.
Sometimes an employer needs applicants today. Sometimes the bigger challenge is retention, training or developing a pipeline of workers with skills that may take months or even years to build.
Our role is to help connect the dots.
Workforce Development Starts Before the Job Opening
One of the biggest misconceptions about workforce development is that it begins when someone needs a job.
In reality, building a strong workforce starts much earlier.
It happens when students are introduced to careers and understand the education and skills needed to pursue them. It happens when schools, colleges and training providers talk with employers about what they actually need. It happens when communities look at labor market information and begin preparing for the industries and occupations growing around them.
And it happens when employers are part of those conversations from the beginning.
That’s how we move from simply reacting to workforce needs to preparing for them.
A Partner for Employers
Workforce development boards also provide something incredibly valuable for businesses: a workforce partner.
Employers shouldn’t have to navigate hiring, training and workforce challenges alone.
WSRCA can connect businesses with recruiting assistance, hiring events, labor market information, training resources and partnerships with education and community organizations.
Sometimes the solution is immediate. Other times, it means bringing several partners around the same table to figure out something that hasn’t been done before.
That’s where the power of a regional workforce system really shows.
Local Challenges Need Local Solutions
Central Texas is growing, but every community within our region is different.
The workforce needs of a manufacturer may look very different from those of a hospital, school district or small business. The opportunities and barriers facing a resident in one community can be very different from those just a few counties away.
That’s why relationships matter.
We use data to understand where jobs are growing. We listen to employers about the skills they need. We work with educators and training providers to strengthen career pathways. And we collaborate with community organizations that understand the people and places they serve.
No one organization has to solve everything.
We just have to be willing to work together to find the solution.
The Work Happens Every Day
Workforce Development Month gives us an opportunity to celebrate this work, but workforce development happens every day of the year.
It happens when someone walks into a workforce center unsure of what comes next and leaves with a plan.
It happens when an employer finds the talent they’ve been searching for.
It happens when a student discovers a career they never knew existed, when a worker earns a new credential, or when several organizations come together to remove a barrier that none of them could solve alone.
Sometimes workforce development is about solving today’s challenge.
Sometimes it’s about preparing for one we know is coming.
And sometimes it’s simply about refusing to stop at “no” when there might still be another way forward.
We always try to get to yes.
That’s the value workforce development boards and our partners deliver every day.
And that’s why we’re proud to be in the solutions business.