2024 Bill Turner and Child Care Customer Service Award Winners
Workforce Solutions Rural Capital Area (WSRCA) is pleased to announce the recipients of the 2024 Bill Turner Customer Service Award and the Childcare Customer Service Award. This year, we recognize Melissa Moreno and Barbara Mather for their outstanding dedication and exceptional service to our customers.
Melissa Moreno: The 2024 Bill Turner Customer Service Award Recipient
Melissa Moreno has been awarded the 2024 Bill Turner Customer Service Award in recognition of her exceptional dedication to her role. Known for her friendly demeanor and proactive approach, Melissa consistently goes above and beyond for both customers and colleagues alike. She demonstrates outstanding team spirit by willingly stepping in to support teammates during their time off.
Melissa's customer service skills are exemplary, characterized by her politeness, courtesy, and leadership by example. Her ability to maintain a positive attitude in challenging situations is commendable, reflecting her patience and understanding in every customer interaction. Melissa's commitment to thorough follow-up and meticulous information gathering underscores her dedication to delivering excellence.
Barbara Mather: The 2024 Child Care Customer Service Award Winner
Barbara Mather has been awarded the 2024 Child Care Customer Service Award for her exceptional dedication to supporting childcare providers and parents. Known for her patience and kindness, Barbara is always available to help, whether by phone or in person.
Barbara is particularly skilled at solving problems, especially with the KinderConnect system. She has made it her priority to understand its intricacies, ensuring she can provide reliable support to her colleagues and childcare providers. When technical issues arise with apps and tablets, Barbara takes the time to research and find effective solutions.
Barbara's colleagues appreciate her compassionate approach and reliable assistance. They value her clear communication and willingness to go the extra mile, making her a highly respected figure in customer service.
Thank You!
WSRCA extends sincere gratitude to Melissa Moreno and Barbara Mather for their exceptional service and dedication. Both Melissa and Barbara embody the core values of WSRCA, consistently prioritizing the needs of others and striving for excellence. Their hard work and positive attitudes have a significant impact on our community, serving as an inspiration to those around them.
Thank you, Melissa and Barbara, for your commitment and for setting a high standard in customer service. Your efforts are appreciated, and we are proud to have you as valued members of the WSRCA team.
